Frequently Asked Questions

What is a bicycle camper?

A bicycle camper is a lightweight, portable living space designed to be towed behind a bicycle. It includes features like a bed, insulated storage, and optional upgrades such as solar panels and a wood stove.

How much does a bicycle camper weigh?

Our campers weigh between 150 and 250 pounds, depending on the model and added features.

Can I customize my bicycle camper?

Yes, you can customize your camper by selecting from a range of features such as solar panels, LED lighting, wood stoves, and more when placing your order.

Do the campers include a power source?

Lower-end models include a plug-in area for a portable power pack, while higher-end models come with solar panels and a built-in battery system.

Are refunds available?

No, we do not offer refunds. Please review your order carefully before making a purchase.

What is your warranty policy?

All bicycle campers come with a one-year limited warranty. If repairs are needed, the camper must be brought to our New Hampshire location. A flat $200 repair fee applies to all repairs, regardless of the issue.

How long does it take to build a camper?

If we have units already built, you can purchase and pick up right away, otherwise, Once your order is placed, it typically takes 6-8 weeks to complete the build.

Do you offer financing?

We do not currently offer financing. Full payment is required at the time of purchase.

Can I use the camper off-road?

Yes, our campers are designed to handle light off-road terrain. However, they perform best on paved or gravel paths.

Is the camper weatherproof?

Yes, all our campers are fully weatherproof, ensuring a dry and comfortable experience in various conditions.

Does the camper include cooking equipment?

Models starting with "The Trail Seeker" include a propane stove, and the "Ultimate Pioneer" model features a full cooking area.

How do I tow the camper with my bike?

Our campers come with a universal hitch that attaches to most bicycles. The hitch is easy to install and ensures a stable towing experience.

What kind of maintenance does the camper require?

Regular maintenance includes checking the tires, cleaning the exterior, and ensuring all latches and seals are functioning properly.

Can I repaint the camper?

Yes, the camper can be repainted, but altering the original paint may void the warranty on certain parts.

Is the bed size customizable?

All models include a standard twin-sized bed. Custom bed sizes are not currently available.

Do you offer color options for the camper?

Yes, you can choose from a range of colors when placing your order. Custom colors may incur an additional fee.

Are the solar panels weather-resistant?

Yes, the solar panels are designed to withstand rain, snow, and UV exposure.

How much weight can the camper carry?

Our campers can carry up to 200 pounds of additional gear, depending on the model.

What is the maximum speed for towing the camper?

We recommend not exceeding 15 mph when towing the camper to ensure safety and stability.

Can I use an e-bike to tow the camper?

Yes, our campers are compatible with most e-bikes, as long as the bike meets the towing capacity requirements.

Does the camper have a warranty?

Yes, all our campers come with a one-year limited warranty. Repairs must be made at our New Hampshire location.

What happens if I lose the keys to the door lock?

If you lose the keys, replacements can be ordered for a fee. Proof of purchase is required.

Are the campers insulated?

Yes, all campers are insulated to provide comfort in both hot and cold weather.

Can I add features to my camper after purchase?

Some features can be added post-purchase, but it may require additional modification fees. Contact us for details.

Do you ship internationally?

We currently ship within the United States only. International shipping options are being explored.

What is the clearance height of the camper?

The camper has a clearance height of 4 feet, allowing it to fit under most structures and bridges.

Can I store the camper outside?

Yes, the camper is weatherproof, but we recommend using a cover to extend its lifespan.

Is there a brake system on the camper?

No, the camper relies on your bike's braking system. Ensure your bike's brakes are in good condition before towing.

How do I clean the camper?

Use mild soap and water for cleaning the exterior. Avoid harsh chemicals that could damage the finish.

Can I use the camper for commercial purposes?

Yes, but the warranty does not cover wear and tear from commercial use.

Does the camper have ventilation?

Yes, all models include built-in ventilation to prevent condensation and ensure airflow.

Are replacement parts available?

Yes, we offer replacement parts for all models. Contact us for availability and pricing.

Can I add a bike rack to the camper?

We do not offer built-in bike racks, but third-party racks can be mounted with modifications.

Do the campers come with a user manual?

Yes, all campers include a detailed user manual with instructions for setup, towing, and maintenance.

Are pets allowed in the camper?

Yes, but we recommend using a pet-friendly liner to protect the interior from damage.

How do I secure the camper when parked?

Each camper comes with a locking hitch and door to ensure security when unattended.

What kind of tires does the camper have?

The camper is equipped with durable, puncture-resistant tires for various terrains.

Can I use the camper in extreme weather?

Yes, our campers are designed to handle a wide range of weather conditions, from hot summers to cold winters.

What happens if the camper is damaged during shipping?

If your camper arrives damaged, contact us immediately with photos, and we will assist with resolving the issue.

Do you offer discounts for bulk orders?

Yes, we offer discounts for orders of three or more campers. Contact us for details.

Can I trade in my old camper for a new model?

We do not currently offer trade-ins, but you can sell your used camper privately.

Does the camper have lighting?

Models include either a plug-in lighting option or built-in solar-powered LED lights, depending on the package.

What is the maximum load capacity?

The maximum load capacity is 500 pounds, including the camper and gear.

Can I finance my camper purchase?

We do not offer financing, but you can use third-party financing options.

How do I order a custom color?

Custom colors can be requested for an additional fee during checkout.

What kind of hitch is included?

The hitch is a universal model compatible with most bicycles.

How do I charge the battery on solar models?

The built-in solar panels charge the battery automatically when exposed to sunlight.

Can I add additional storage?

Yes, optional storage compartments can be added during customization.

How long does the battery last on solar models?

The solar-powered battery can last up to 10 hours, depending on usage and sunlight exposure.

Can I install my own solar panels?

Yes, you can install your own solar panels, but modifications may void the warranty. Contact us for advice.

Does the camper have a charging port for devices?

Yes, models with a built-in battery include USB charging ports for phones and other devices.

What happens if my camper gets a flat tire?

You can replace the tire yourself or bring it to our New Hampshire location for a replacement at a $200 flat repair fee.

Is there a maximum rider weight for towing?

There is no maximum rider weight, but ensure your bike can handle the combined weight of the camper and rider.

Can I add shelves inside the camper?

Shelves can be added as part of a customization package or retrofitted later for an additional fee.

Are there windows in the camper?

Yes, all models include at least one small, weather-sealed window for ventilation and light.

What is the interior height of the camper?

The interior height is approximately 4 feet, allowing for sitting and lying down comfortably.

Can I use a trailer hitch with the camper?

The camper comes with its own hitch system, but adapters for certain bikes are available.

Do you offer upgrades for existing campers?

Yes, some upgrades can be added to existing campers. Contact us for available options and pricing.

Is there a limit to how far I can tow the camper?

There is no limit, but ensure you take regular breaks and maintain your bike and camper.

What tools are needed to assemble the camper?

Our campers come fully assembled. No tools are required unless making modifications.

Can I rent a camper before purchasing?

We currently do not offer rental services, but demo models may be available for testing at our New Hampshire location.

What safety features does the camper have?

Our campers include reflective panels, a locking door, and a secure hitch system for safety.

How do I secure the camper when parked?

Each camper comes with a locking door and a hitch lock to prevent theft.

Can I tow the camper with a motorbike?

No, our campers are designed for bicycles and may not be compatible with motorbikes.

Does the camper include a warranty on all parts?

Yes, all parts are covered under our one-year limited warranty, but modifications may void coverage.

Can I choose the size of the cooling storage?

The cooling storage size is standard across models and cannot be customized.

What kind of cooking accessories are compatible with the camper?

Most standard camping stoves and utensils can be used with the propane stove or back cooking area.

Is the camper waterproof?

Yes, the camper is fully waterproof and designed to keep you dry in all weather conditions.

Can I add solar panels to lower-tier models?

Yes, solar panels can be added later, but installation fees may apply.

What is the lifespan of the camper?

With proper maintenance, our campers are designed to last over 10 years.

Do you offer a trade-in program for upgrades?

We currently do not offer trade-ins, but discounts may be available for returning customers.

Can I order replacement keys?

Yes, replacement keys can be ordered for a fee. Proof of purchase is required.

What is the towing capacity for e-bikes?

Ensure your e-bike can tow up to 250 pounds, including the camper and additional gear.

Can I add a bike rack to the camper?

A bike rack is not included, but one can be installed on certain models with modifications.

What payment methods do you accept?

We accept credit cards, PayPal, and bank transfers. Contact us for other payment options.

Are there any ongoing maintenance costs?

Aside from occasional tire replacements and cleaning, maintenance costs are minimal.

Do the campers come with lighting?

Yes, most models include LED lighting powered by either a solar battery or portable power pack.

Can I use the camper in snow?

Yes, our campers are insulated and designed for use in snowy conditions. Ensure the bike tires are suitable for snow.

Do you offer installation support?

Yes, we provide detailed instructions and virtual support for installation and setup.

How do I prevent mold inside the camper?

Ensure proper ventilation and clean any spills immediately to prevent mold buildup.

Can I add a generator to the camper?

We do not offer built-in generators, but portable generators can be used with the camper.

What happens if my camper is damaged during use?

Damage caused by use is not covered under the warranty but can be repaired for a flat $200 fee at our New Hampshire location.

Do the campers include bedding?

No, bedding is not included, allowing you to use your own preferred sleeping materials.

Are there options for larger cooling storage?

We do not currently offer larger cooling storage, but modifications can be made after purchase.

Can I tow the camper on a mountain bike trail?

Our campers are designed for light off-road use but are not recommended for rugged mountain bike trails.